Join numerous hotels worldwide that have transformed their communication systems with VitalPBX. Experience the power of seamless communication, streamlined operations, and enhanced guest satisfaction.
Deliver 5-Star Guest Experiences
Simplify guest services and hotel communications with smart routing and real-time tools.
Enhance your hotel’s communication with VitalPBX, the ultimate hotel PBX system.
Are you seeking a dependable and feature-rich PBX system tailored exclusively for the hotel industry? Look no further!
VitalPBX stands as the premier hotel PBX system, empowering hotels to optimize their communication processes, bring an excellent guest experiences, and enhance efficiency.
VitalPBX provides a comprehensive hotel pbx system for all sizes.
Why Choose VitalPBX for Your Hotel?
Wake-Up Call Functionality
VitalPBX includes feature codes like *34 for setting wake-up calls and *35 for remote wake-up calls. These can be used by hotel staff or directly by guests (via a guest mode) to set automatic reminders through the PBX system.
Personal Assistant / IVR for Rooms
Each room extension can be equipped with a personal assistant IVR. Guests can access services by pressing a number to connect to the front desk, order room service, request cleaning, etc. This is customizable per extension using the *96 and *94 feature codes.
Call Recording & Monitoring
Using Sonata Recordings, hotels can record front desk or support calls for quality assurance. Supervisors can review and flag important interactions, which is crucial for maintaining service standards.
Multi-Tenant Capabilities
For hotel chains or large properties with segmented operations (e.g., separate buildings or departments), the Multi-Tenant module allows each area to have its own isolated PBX environment while being managed centrally.
Detailed Reporting with Sonata Stats
Provides in-depth reports on call volumes, durations, peak hours, agent performance, and more. Useful for hotel management to analyze call activity trends and improve staffing or support.
High Availability
For 24/7 hotel operations, system uptime is critical. VitalPBX supports high availability clusters that ensure automatic failover in case of server issues, minimizing downtime for phone systems.