With VitalPBX you can enjoy a sleuth of features out of the box for a Call Center Experience. So, as part of our core you get the following.
With the variety of tools that VitalPBX has to offer, we can help
you achieve your professional goals.
Monitor and interact with all of your calls in real-time. With Sonata Switchboard you can have control of your Call Center in just a couple of clicks!.
The perfect tool for your Call Center. Be able to generate reports based on your different Queues and Agents.
You can organize and manage your Call Recordings by adding information such as Reference Numbers, Flags, Notes, and Ratings.
VitXi includes a WebRTC application installed on your VitalPBX Server, which you can run from any browser and operating system.
This add-on module allows you to give the option to the customer calling into your Call Center to opt for a callback instead of waiting in queue.
VitalPBX is a unified communications PBX system based on Asterisk and Linux (Centos 7). VitalPBX provides a robust and scalable platform, which will allow you to manage your PBX in an easy and intuitive way.
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