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About Us

Unleash the Power of AI PBX: Transform Your Business Communications with VitalPBX

Artificial intelligence (AI) is no longer a futuristic concept – it’s a present-day reality transforming industries, and telecommunications is no exception. At VitalPBX, we’re embracing this technological wave to bring you powerful AI PBX features designed to revolutionize your business communication.

VitalPBX + AI PBX: A Winning Combination

In our most recent webinar, Joseph Montes, Channel Manager at VitalPBX, showcased how our new AI tools are set to redefine efficiency, personalization, and insight generation within your communication workflows. If you missed it, you can catch the recording on YouTube: https://youtu.be/hrD4hQoImaU

So, how does an AI PBX enhance your VitalPBX experience? It’s all about streamlining processes, automating tasks, and unlocking valuable data from your calls. Here’s a closer look at the groundbreaking AI features now available, transforming VitalPBX into a true AI PBX solution:

Key AI PBX Features:

AI Agent: Imagine a virtual assistant capable of handling routine inquiries, routing calls intelligently, and providing instant support. Our AI Agent does just that, freeing up your human agents to focus on complex customer needs and strategic initiatives. This is a game-changer for any business looking to optimize their AI PBX capabilities.

Voicemail Transcription: No more listening to endless voicemails! Our AI PBX automatically transcribes voicemail messages into text, delivering them directly to your inbox. You can quickly scan messages and prioritize responses, saving valuable time and improving responsiveness. Plus, you’ll still receive the audio file attached to the email.The email template is customizable in the Admin, System Settings, Email Templates. And you can now add the VM transcription variable to this email.

Recording Transcription and Analysis: Unlock the hidden potential within your call recordings. Our AI PBX transcribes your recordings, making it easy to search, analyze, and extract key information. Identify training opportunities, improve customer service strategies, and ensure compliance with ease. The AI also identifies speakers, arranging the transcription in a clear, time-stamped timeline.

Helpdesk AI: Empower your helpdesk agents with real-time AI assistance. This AI PBX feature provides intelligent suggestions, answers, and solutions, enabling agents to resolve customer issues faster and more effectively. Boost customer satisfaction and optimize your support operations with Helpdesk AI.

Audio from Text: Transform written content into engaging audio experiences. Our AI PBX converts text into natural-sounding audio, perfect for creating voice announcements, interactive voice response (IVR) systems, and personalized customer greetings.

Getting Started with AI PBX in VitalPBX

Ready to harness the power of AI PBX in your VitalPBX system? It’s simple! Just install the AI Assistants and Voice Hub add-ons. These add-ons unlock the AI Assistants module, where you can integrate your OpenAI API keys to enable the various AI functionalities. With support for the latest OpenAI models, you’ll always have access to the most advanced AI capabilities.

The Future of Communication is Here with AI PBX

At VitalPBX, we’re committed to providing innovative solutions that empower businesses to communicate more effectively. With our new AI PBX features, you can unlock new levels of efficiency, personalization, and insight. Embrace the future of communication with VitalPBX and AI PBX!

Don’t get left behind! Embrace AI in your business communications with VitalPBX. Start transcribing voicemails and recordings now – visit www.vitalpbx.com to learn more.

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VitalPBX 4.5.0 R6 Update: Redis Caching, Security Fixes & Let’s Encrypt Alerts

Discover how VitalPBX 4.5.0 R6 boosts API performance with Redis caching, enhances security via Geo Firewall updates, and resolves critical call routing issues. Learn what’s new!

March 11, 2025 No Comments

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