Create a new and better way to manage your call center

Our system gives you the tools to direct calls smartly, organize queues, and see how your team is performing in real-time.

Improve agent efficiency and get the data you need to enhance your customer service operation.

Why Choose VitalPBX Call Center System?

Comprehensive Solution: Everything you need to operate a professional call center in one integrated platform
Scalable Performance: Handles growing call volumes without compromising quality or reliability
Simplified Management: Intuitive interfaces that make administration effortless
Real-Time Analytics: Make data-driven decisions with comprehensive reporting tools
Cost-Effective: Enterprise-grade capabilities at a fraction of traditional call center costs

AI-Powered Features That Drive Results

AI Agent

Boost your customer service with the power of AI-driven automation.

Smart Call Routing

Direct calls to the right agent or department based on intent.

Real-Time Assistance

Provide agents with AI-driven suggestions during live calls.

Customer Sentiment Analysis

Understand caller emotions to improve satisfaction.

Recording Transcription

Turn call recordings into actionable insights

Detailed Transcriptions

Generate precise text from audio files.

Keyword Highlights

Identify critical topics and phrases in conversations.

Performance Insights

Leverage analytics to improve team performance.

Helpdesk AI

Deliver unparalleled support with AI-powered helpdesk solutions

Automated Ticket Generation

Convert customer queries into organized tickets.

Intelligent Resolution Suggestions

Reduce resolution times with smart recommendations.

24/7 Virtual Assistance

Handle inquiries around the clock, even when your team is offline.

Pricing and Licensing

Monthly

Get our most flexible plan

^$ 200 _{Per Month}

Annualy

Get two free months on our annual plan

^$ 2,000 _{Per Year}

One Time Payment

Best long term value*

^$ 8,000 _{One Time}

What's included?

For a detailed comparison, visit our PBX Features page.

Fastest growing PBX system

70,000 +

Installation Worldwide

175 +

Countries

25 +

Modules

2,000 +

Community Members

Take advantage of this exceptional offer on a premium PBX system.

Get Your Free Trial Today!

Experience the power of VitalPBX with a 15 day-free trial! Discover how our advanced PBX solution can enhance your business communication with seamless call management, AI-powered features, and full CRM integration.

Enterprise Plan

Call Center Plan

Carrier Plus Plan

Community Version

VitalPBX FAQ

*What includes the one time payment option?

The one-time payment license includes access to all minor and maintenance releases within the same major version (e.g., 4.5, 4.6, 4.7, etc.). When a major version upgrade is released (e.g., from version 4.x to 5.0), a 15% maintenance fee (based on the original license cost) will apply if you wish to upgrade.

What is VitalPBX, and how can it benefit my business?

VitalPBX is a powerful, scalable, and feature-rich PBX (Private Branch Exchange) system designed for businesses of all sizes. It provides enterprise-grade VoIP communication, call routing, call center management, and CRM integration—all at a cost-effective price.

Why should I choose VitalPBX over other PBX solutions?

Unlike many other PBX systems, VitalPBX offers a fully customizable, software-based platform with no user limitations (server-dependent), advanced security, and flexible deployment options—on-premise or in the cloud.

What happens if my business grows and I need more users?

VitalPBX is highly scalable. You can upgrade your license or add more VitXi WebRTC users, call center features, or additional modules as your business expands.

What support options are available?

We provide a community forum, a Wiki site, certified Udemy training, and YouTube videos. For monthly paid plans, we offer a Support ticket platform. In the event of immediate assistance, we provide paid professional support. Paid plans include Remote/Zoom/SSH support, commencing at one hour for annual plans.

Is VitalPBX software truly unlimited?

Yes, VitalPBX is unlimited in terms of software capabilities. However, performance is dependent on the server’s capacity.

Does VitalPBX provide hosting or servers?

No, VitalPBX provides licensing only. Hosting and server setup are the user’s responsibility.

Can I try VitalPBX before purchasing?

Yes! We offer a Community Edition that allows you to explore core features for free before upgrading to a paid plan for more advanced capabilities. Also you can try for 15 day our Enterprise, Call Center and Carrier Plus plans.

Can I install VitalPBX on my own server?

Yes, you can install VitalPBX on your own on-premise or cloud server. We also provide recommendations for optimal performance.

Complete Call Center Solution With VitalPBX

Create a new and better way to manage your call center​​