This version contains several improvements from the initial beta version of VitXi.
Add to contacts from call log
Command to reset a user's password.
Image Lightbox in conversations
Right sidebar in conversations where you can see user or contact information, call history and shared files.
Move the chat tab to the beginning of all tabs.
Assess Null or unknown CallerID on incoming calls.
Directory layout (desktop and mobile).
Conversations with unregistered numbers.
To start a SIP conversation with a contact, you need to have an assigned extension.
DialPad layout in mobile views.
Calls in mobile views.
Differentiate audio calls from video calls.
Autofocus on the input field of the Dialpad.
Handling of call transfer events (successful and failed).
Call layout in Fullscreen mode.
Attach the calls component to the chat view.
Modal for incoming calls.
Failed to get the voicemail of an "unknown" user.
Chat screen cuts off too early (Safari).
404 not found when reloading route: "/calls/call".
When creating a contact without setting optional fields, the contact view displays the value as "Null".
Failed to create a presence state.
The call transfer modal does not appear in mobile views.
Keypad entry field is not cleared when making a call.
The camera does not turn off when exiting device settings.
We are pleased to announce this new version of VitXi which contains significant enhancements to audio and video calls. This version also has significant improvements in the general performance of the application. We thank the community for the suggestions and bug reports they have sent us.
Branding Plus Support.
French language.
Option to allow if tenant administrators can update the social networks that appear in the footer of the application.
Send/dtmf interaction with keyboard.
Allow users to change their password (Settings > Account).
Add user email as required field in user manager.
Password Recovery/Reset (email link).
Mail Settings.
Refresh register status.
Manage calls by”lines”.
Button to expand and adjust the video transmission of a call when it is in full screen.
Audio Conference (up to 3 participants).
Attended transfer.
User profile dropdown.
Component to upload an image or take a photo to set as user avatar.
Application performance.
Hide the icons of social networks if they have not been configured.
Sort users by presence(online, offline).
Detect url on messages.
Remove parentheses, periods, commas, hyphens, and spaces from the phone number.
Notebook keypad support for dial pad.
SIP initial request sent by VitXi includes a Route header with the SIP URI associated to the WebSocket server as value. Some SIP Outbound Proxies require such a header.
Session timers force refresher.
Preload Audio Files.
Device switching during a call.
Issue while assigning a multi-device extension to VitXi user.
The call timer is reset when it reaches 60 minutes.
Error when calling a contact with type number "external".
Delay of dial pad tones.
Undefined index when receiving voicemail.
User avatar is not displayed when updating.
We are pleased to announce this new version of vitxi which contains call center features, new administrative modules, language additions, bug fixes, and significant improvements to the application. We thank the community for the suggestions and bug reports they have sent us.
Call Center Features: queues login, logout, pause and unpause.
Agent Profiles.
Call Center Permissions.
Call center settings.
Detect if a call is coming from a queue.
Inbound ringing device (settings --> devices).
Voicemail notification in browser tab.
Keyboard shortcuts.
Role Manager.
Portuguese language.
Korean language.
Ice Servers Module.
Import users from CSV file.
Export users.
Import contacts from CSV file.
Export contacts.
Sort conversations by update date.
SIP conversations (handling conversations when using a multi-device extension device).
Download attachments in chats.
Performance in Safari Mobile.
User manager.
Performance on mobile devices.
Set default group on child tenants.
Sort sidebar resources in administrative modules.
Dates are not displayed in the time zone configured by the user.
Fix issue detecting devices in Safari Mobile.
Multi-tenant issues.
Unable to parse URI
We announce this minor update that contains some fixes and improvements.
Show contact info in SIP chats
Import users
Failed to set default speaker device in Firefox due to browser limitation. Now the system default device is set.
Validate voicemail and recording data
Error handling call status code 183.
Issue accessing the recording module.
We are pleased to announce this new version of VitXi WebRTC, which contains a new and intuitive interface, issues fixes, and significant improvements in each of the application modules.
New and intuitive design.
CRM URL (send data to a CRM from a call through a dynamic URL.).
Users are now displayed by user groups.
New incoming call ringtones.
Import contacts.
Set default system device on Firefox (by Firefox limitations).
Call initialization.
Roles and permissions.
Dark Mode.
Chat Performance on Mobile Devices.
Calls on mobile devices.
Enable pause reasons when the agent does not have the queue select permission.
Super admin couldn’t access the call center permissions.
When deleting a conversation, while making a request for messages from the other conversations, the data of the deleted conversation is returned.
Call view is not displayed when auto answered.
Error importing users when there is no phonebook created in the PBX.
Failed to get recordings.
Ringtones are not loaded after logging in.
Sometimes, the camera does not activate when answering with Video.
Problem validating if roles have unique names.
When editing a user, the app shows the default agent profile instead of getting the agent profile assigned to that user.
When the presence is updated, the queue management button disappears.
When a call is put on hold, you can still hear the audio from the call.
Configure WSS port in PBX settings module.
Media volumen setting
Adjust the text of the last message in the chat list
The ringtone does not stop when answering a call when there are multiple incoming calls.
The labels in the navigation bar are not updated when changing the language of the application.
The list of agent profiles is not updated when there are new profiles created.
DND Issue.
Persistent device preferences.
Cannot delete vitxi user.
Error when displaying the application on mobile devices.
New Audio Conference UI.
Multiple participants in the audio conference (previously limited to 3 participants).
Start audio conference from main view.
Individual DTMF sending for each audio conference participant.
Mute participants in the audio conference.
Users will be able to log in with their e-mail address.
German language.
Change VitXi User Agent to “WebRTC”.
Install banner (Install as Desktop App). If you have configured VitXi with a valid SSL certificate, you can install VitXi as if it were a native desktop application.
Sort users by presence status (online, offline).
Tel Protocol Handler (Works when the application is installed as a "Desktop App"). Browser compatibility: Chrome, Edge.
App performance.
The administrative modules must be updated in real time.
Wizard improvements.
Notify the user when their device is not registered.
Application cache.
Responsive Design.
Call transfer.
Alerts the user when there are connection problems with the server.
Dark Mode.
The incoming call ringtone is not played when logging in.
Contact names do not appear when they are added to the call history.
Error when importing users from secondary tenants.
The call layout is not displayed when the caller id is the same as the current user.
Bug on transfer call to contact.
Sometimes, when ending a call, the microphone is still activated.
When accessing directly to the users of a group, the online user’s indicator is not displayed.
Devices are not registering. Fixed by getting the domain/ip from the browser request.
BLF feature.
Favorite contacts.
Delete multiple voicemails.
Embedded website tab, configurable in agent profile module.
Auto answer settings: instant auto answer and auto answer after (X) seconds.
Call history.
Incoming call alert.
Fix error when entering directly to a contact.
Issue on conversation context menu.
The typing indicator is not displayed.
Troubleshooting options.
Error updating users.
Cannot remove user.
Devices settings.
Call history limit setting (settings => calls).
Issue when importing contacts without email.
The contact list is not removed when logging out.
The contact detail is not updated.
The buttons (back , on the left side and details , on the right side) are hidden in dark mode.
Only the call/voicemail history for the current month is displayed.
Add CSV delimiter options when exporting users and contacts.
Order phonebooks by alphabetical order.
An error occurred while importing contacts
The name of the caller after answering is not shown.
Incoming call alert position issue.
Import/export contact avatars.
Enable non-mandatory email field for when import contacts.
Search contacts.
Branding app name issue.
Time zone and date format of messages and conversations.
DTMF is still active even when the calling component is hidden.
Issue when creating sip conversations.
Blank screen when deleting a conversation.
Display full name in call layout.
CRM URL validation.
Reload the voicemail list in real-time when receiving a notification for a new message.
Handle devices preferences Firefox limitations.
Add participant to an audio conference.
Search users.
Contacts list.
Reset the application title when logging out (voicemail messages are displayed in the title).
When hanging up a call, the duration of the call in the call history list always shows 1 second.
When a message is deleted, it still exists in the quick view chat list as the last message sent.
Visual inconsistency in the contact list when transferring a call.
White labeling issue (the default application name was displayed in some texts).
Issue when saving call center settings.
Branding issue.
Contacts list issues.
Issue when updating agent profile
Problem in call transfer from contacts
Dialpad does not detect numeric keyboard input in mobile views.
Import passwords on user import.
Caller ID doesn't show in the incoming call alert.
Handle domains with dashes in crm url (agent profile).
Device validation on import users.
Improve call duration.
Import users issue.
The prefix is not added to the contact phone number.
Voicemail cache issue.
The tel protocol handler doesn't work on mobile devices.
The deleted message is still visible on the left side pan.
Added a filter for the voicemail list.
Device validation during user imports.
User search functionality to handle non-extension values.
Agent profiles are now visible for all tenants when it's set to global.
Custom HTTPS port handling.
Resolved a connection issue.
Validation for Caller ID (CLID) when it lacks a "name."