CORE FEATURES

FEATURE	COMMUNITY	ENTERPRISE	CALL CENTER	MULTI-TENANT	VITALPBX ONE
Minimum Extensions	12	Server Capacity	Server Capacity	Server Capacity	25 yearly plan / 125 monthly plan
Maximum Extensions	12	5000	5000	5000	5000
Concurrent Calls	Server Capacity	Server Capacity	Server Capacity	Server Capacity	Server Capacity
All Features	✅	✅	✅	✅	✅
Call Center	✅	✅	✅	✅	✅
Voice Mail	✅	✅	✅	✅	✅
Firewall	✅	✅	✅	✅	✅
Intrusion Detection	✅	✅	✅	✅	✅
Video Conference	✅	✅	✅	✅	✅
CDR	✅	✅	✅	✅	✅
User Portal	✅	✅	✅	✅	✅
Support Audio Codecsz	✅	✅	✅	✅	✅
Support Video Codecs	✅	✅	✅	✅	✅
Call Recording	✅	✅	✅	✅	✅
Music On Hold From Streaming	❌	✅	✅	✅	✅
Multiple Emails In The Extension	❌	✅	✅	✅	✅
Cell Cdr Events Report	❌	✅	✅	✅	✅
Voicemail Mp3 Attachment	❌	✅	✅	✅	✅
Multiple Emails Settings For Vm	❌	✅	✅	✅	✅
Phone Books Add / Edit / Delete External Contacts	❌	✅	✅	✅	✅
Time Conditions TZ Setting	❌	✅	✅	✅	✅

ADD-ONS

FEATURE	COMMUNITY	ENTERPRISE	CALL CENTER	MULTI-TENANT	VITALPBX ONE
VitxiWeb RTC	2	50	250	250	250

FEATURE	COMMUNITY	ENTERPRISE	CALL CENTER	MULTI-TENANT	VITALPBX ONE
AI Agent	❌	❌	❌	✅	✅
Voicemail Transcription	❌	❌	❌	✅	✅
Recording Transcription and Analysis	❌	❌	❌	✅	✅
Helpdesk AI	❌	❌	❌	✅	✅
Audio from Text (Recordings Management)	❌	❌	❌	✅	✅

FEATURE	COMMUNITY	ENTERPRISE	CALL CENTER	MULTI-TENANT	VITALPBX ONE
VitalPBX Connect App	0	2	2	2	Unlimited