Plans and Pricing

Looking for PBX plans? Try VitalPBX! Our advanced system and competitive pricing are designed to support your growth.

Connect and grow your business on a platform you can trust with our PBX plans

There's a PBX plan for everyone. Mix and match to address your unique business needs in the most cost-efficient way.

Community

Basic toolset for your entire company

Free
  • 12 Extensions

    Unlimited extensions with the purchase of any add-on or Starter License registered.

  • Fully-Featured
  • Unlimited Simultaneous Calls

    We do not limit the number of concurrent calls, these depend on the capacity of the server.

  • Addons On Demand
  • Free Modules Available
  • Always Up To Date
  • 2 VitXi WebRTC Clients

    With VitXi take your extension anywhere in just one place. No individual installs, no individual updates, on the cloud and everywhere you go, all in one place. VitXi is a full WebRTC client with all of the features you need when using VitalPBX.

  • Provision up to 20 Devices
  • Forum Support

Enterprise

Ideal for any size and type of business.

$ 100 Monthly
  • *Unlimited Extensions
  • *Unlimited Simultaneous Calls

    We do not limit the number of concurrent calls, these depend on the capacity of the server.

  • Commercial Features
  • Sonata Switchboard

    Advanced asterisk monitoring software, take the control of your PBX with this powerful tool. You can monitor Queues, Trunks, Outgoing/Incoming Calls, execute actions on calls, and many other functionalities. All the information is in real-time and with low CPU Usage.

  • Sonata Billing

    Is a powerful software for tariff and administer the calls of you PBX, it provides a collection of reports to have full control of your calls.

  • Sonata Recording

    Sonata Recordings is a powerful software to automatize the maintenance of your recordings: delete old recordings, delete recordings with short duration, convert recordings to mp3 to save HDD space. also, with the Sonata Recordings is possible to compress and download your recordings, add notes, add flags and much more.

  • 50 VitXi WebRTC Clients

    With VitXi take your extension anywhere in just one place. No individual installs, no individual updates, on the cloud and everywhere you go, all in one place. VitXi is a full WebRTC client with all of the features you need when using VitalPBX.

  • Unlimited Devices Provision
  • Include 1 Tenant
  • Ticket & Forum Support

Call Center

Get features that cover all your call center needs

$ 200 Monthly
  • *Unlimited Extensions
  • *Unlimited Simultaneous Calls

    We do not limit the number of concurrent calls, these depend on the capacity of the server.

  • All Commercial Modules
  • Sonata Switchboard

    Advanced asterisk monitoring software, take the control of your PBX with this powerful tool. You can monitor Queues, Trunks, Outgoing/Incoming Calls, execute actions on calls, and many other functionalities. All the information is in real-time and with low CPU Usage.

  • Sonata Stats

    Sonata Stats will let you run statistic reports over your Asterisk Queue Activity. Giving you detailed information about the calls on your Queues.

  • Sonata Recording

    Sonata Recordings is a powerful software to automatize the maintenance of your recordings: delete old recordings, delete recordings with short duration, convert recordings to mp3 to save HDD space. also, with the Sonata Recordings is possible to compress and download your recordings, add notes, add flags and much more.

  • Sonata Billing

    Is a powerful software for tariff and administer the calls of you PBX, it provides a collection of reports to have full control of your calls.

  • VitXi WebRTC Clients

    With VitXi take your extension anywhere in just one place. No individual installs, no individual updates, on the cloud and everywhere you go, all in one place. VitXi is a full WebRTC client with all of the features you need when using VitalPBX.

  • Devices Provision
  • Include 1 Tenant
  • Ticket & Forum Support

Carrier Plus

Manage multiple PBX's on the same server

$ 250 Monthly
  • *Unlimited Extensions
  • *Unlimited Simultaneous Calls

    We do not limit the number of concurrent calls, these depend on the capacity of the server.

  • All Commercial Modules
  • Sonata Switchboard

    Advanced asterisk monitoring software, take the control of your PBX with this powerful tool. You can monitor Queues, Trunks, Outgoing/Incoming Calls, execute actions on calls, and many other functionalities. All the information is in real-time and with low CPU Usage.

  • Sonata Stats

    Sonata Stats will let you run statistic reports over your Asterisk Queue Activity. Giving you detailed information about the calls on your Queues.

  • Sonata Recording

    Sonata Recordings is a powerful software to automatize the maintenance of your recordings: delete old recordings, delete recordings with short duration, convert recordings to mp3 to save HDD space. also, with the Sonata Recordings is possible to compress and download your recordings, add notes, add flags and much more.

  • Sonata Billing

    Is a powerful software for tariff and administer the calls of you PBX, it provides a collection of reports to have full control of your calls.

  • VitXi WebRTC Clients

    With VitXi take your extension anywhere in just one place. No individual installs, no individual updates, on the cloud and everywhere you go, all in one place. VitXi is a full WebRTC client with all of the features you need when using VitalPBX.

  • Devices Provision
  • Multi-Tenant Module
  • Ticket & Forum Support

See our comparison table and choose
the best option for your business

Community

core features

extensions

Disclaimer: We recommend up to 4,000 extensions per server.

12
Concurrent Calls

We do not limit the number of concurrent calls, these depend on the capacity of the server.

server capacity
Fully Features

The most common features have been added, to see the complete list go to Features

Call Center
Voice Mail
Firewall
Intrusion Detection
Call Encryption
Video Conference
CDR
User Portal
Support Audio Codes

g729, g719, g722, g723. lpc10, slin. g711 alaw, g711 ulaw. siren14, siren7. g726, g726aal2. speex/16/32. adpcm, testlaw. gsm, lilbx and opus.

Support Video Codes

h261, h264, h263p, h263, vp8 and vp9.

Call Recording

Record all calls in wav format, these can be played from the CDR module.

Music on Hold From Streaming

It is possible to configure the music on hold obtained from an external source such as an internet radio.

Multiple Emails in the Extension

Possibility of adding several emails associated with the extension.

CEL CDR Events Report

Shows all detailed events of a call.

Voicemail MP3 Attachment

When a Voicemail is sent by email the audio is attached in MP3 format.

Multiple Emails Settings for VM

It is possible to associate a Voicemail to multiple emails.

Phone Books Add/Edit/Delete External Contacts.

You have the ability to add, edit and delete records in the external Phonebook.

Time Conditions TZ Setting.

Adds the possibility of associating a Time Condition to a Time Zone.

AI Features

Agent AI

Automates customer interactions using artificial intelligence, enabling quick and accurate responses in real time.

Voicemail Transcription

Converts voice messages into text, making it easier to read and manage messages without the need to listen to them.

Recording Transcription and Analysis

Automatically detects sentiment (positive, neutral, or negative), extracts keywords for quick insights, and generates a transcription for detailed post-call analysis.

Helpdesk AI

Provides automated assistance by answering queries related to VitalPBX, such as configuring trunks, queues, extensions, and other technical aspects, helping users resolve issues quickly.

Audio from Text (Recordings Management)

Creates audio recordings directly from text, simplifying the customization of messages and announcements.

Add-Ons

Branding

The rebranding add-on is a simple, but a powerful module that allows you to customize your PBX GUI according to your preferences (Colors, Logo, Title, App Name, etc).

basic
Branding PLUS

It does the same as the Branding module and adds the change of logos of the Sonata Suite Add-Ons.

Multi-Tenant

The multi tenant add-on allows you to handle multiple customers (tenants) with a single VitalPBX instance, allowing you to cut down operating costs significantly.

1 Tenant
Bulk Extensions

The Bulk Extensions add-on is fully free, and allows you to create massive extensions ranges with common settings. It is a powerful tool to save time at the moment of create large amount of extensions.

OpenVPN

The OpenVPN add-on is a commercial module, and allows you to configure a OpenVPN server and its clients right from the GUI.

2 VPN
Custom Context

Expand the power of VitalPBX with your own dialplan.

Dynamic Destination

It allows you to perform MySQL queries and API(HTTP/HTTPS) requests, and depending on the response the call will be routed to a specific destination depending on the conditions defined in this module.

SMS

Enable SMS features with different providers

Geo Firewall

The Geo Firewall add-on is very essential for preventing brute force attacks to your PBX from certain countries, so, installing this add-on will enhance your security, decrease the probability to get your PBX compromised by a hacker, and also avoid VoIP fraud.

1 country
High Availability

Allows you to monitor and manage the HA nodes from the GUI.

IVR Stats

The IVR Stats addon allows you to get reports about the interaction of your customers with your IVRs, allowing you to know what options are used more or which departments are more requested, etc.

1 IVR
Maintenance

The multi tenant add-on allows you to handle multiple customers (tenants) with a single VitalPBX instance, allowing you to cut down operating costs significantly.

basic
Paging PRO

This add-on expands the paging functionalities, allowing you to schedule announcements to be paged to the list of members defined. This is useful for scheduling school bells or announcements in companies, airlines, train stations, etc.

PhoneBooks

The Phone books add-on is fully free, and allows to generate unlimited internal and external phone books on the fly and use those phone books in the different supported brands (Yealink, Grandstream, Alcatel, Fanvil, Vitxi, Xorcom, Htek).

basic
Queue Callback

Queue Callback enables you to optimize your customer experience by offering callers the ability to request a callback based on your call center conditions. When your call center has unexpected spikes in call volumes, the Queue Callback feature jumps in to offer to your customer to call them back when an agent is available.

1 Queue
Task Manager

The Task manger add-on is fully free, and allows you to scheduled tasks with custom user scripts through the GUI. The user must to previously upload the scripts to the path /var/lib/vitalpbx/scripts and give all the required permissions.

Virtual Faxes

The virtual faxes add-on allows you to configure multiple fax modems to send and receive faxes from VitalPBX GUI.

1 Device
API V2

Provides API Implementation to integrate third-party applications with VitalPBX.

Dynamic Routing

The Dynamic Routing feature allows you to route missed or not completed outgoing calls to the original caller, When extension user make an outgoing call, the called party can call back extension user directly, no pass through operator.

Asterisk g729

The G.729 codec compresses the payload to 8kbit/s, giving you up to eight (8) times the capacity on the same connection. Ideal for use in limited bandwidth scenarios (ADSL connections, international VoIP service, satellite connections, etc.).

Provisioning
20 Devices

VitXi

VitXi WebRTC

VitXi is a full WebRTC client with all of the features you need when using VitalPBX. *If you require more than 250 VitXi users we recommend a separate server.

2

VitalPBX Connect

VitalPBX Connect

With VitalPBX Connect, you can make and receive business calls on your smartphone.

0

Sonata Suite

Sonata Switchboard

Advanced asterisk monitoring software, take the control of your PBX with this powerful tool. You can monitor Queues, Trunks, Outgoing/Incoming Calls, execute actions on calls, and many other functionalities. All the information is in real-time and with low CPU Usage.

15 Extensions
Sonata Recording

Sonata Recordings is a powerful software to automatize the maintenance of your recordings: delete old recordings, delete recordings with short duration, convert recordings to mp3 to save HDD space. also, with the Sonata Recordings is possible to compress and download your recordings, add notes, add flags and much more.

8 Extensions
Sonata Billing

Is a powerful software for tariff and administer the calls of you PBX, it provides a collection of reports to have full control of your calls.

8 Extensions
Sonata Stats

Sonata Stats will let you run statistic reports over your Asterisk Queue Activity. Giving you detailed information about the calls on your Queues.

8 Agents
Sonata Dialer

Sonata Dialer is the outbound call center software that will help you maximize your agents productivity and reduce downtime, so they can connect with more people per hour.

8 Agents

Support

Forum

In our forum you can post your questions which will be answered by the community or by some of our support engineers.

Ticket

All those who have a plan or have bought a module will have a user to be able to open support tickets related to what they had bought. This will be attended to in a special way by one of our support engineers.

Enterprise

core features

extensions

Disclaimer: We recommend up to 4,000 extensions per server.

Unlimited*
Concurrent Calls

We do not limit the number of concurrent calls, these depend on the capacity of the server.

server capacity
Fully Features

The most common features have been added, to see the complete list go to Features

Call Center
Voice Mail
Firewall
Intrusion Detection
Call Encryption
Video Conference
CDR
User Portal
Support Audio Codes

g729, g719, g722, g723. lpc10, slin. g711 alaw, g711 ulaw. siren14, siren7. g726, g726aal2. speex/16/32. adpcm, testlaw. gsm, lilbx and opus.

Support Video Codes

h261, h264, h263p, h263, vp8 and vp9.

Call Recording

Record all calls in wav format, these can be played from the CDR module.

Music on Hold From Streaming

It is possible to configure the music on hold obtained from an external source such as an internet radio.

Multiple Emails in the Extension

Possibility of adding several emails associated with the extension.

CEL CDR Events Report

Shows all detailed events of a call.

Voicemail MP3 Attachment

When a Voicemail is sent by email the audio is attached in MP3 format.

Multiple Emails Settings for VM

It is possible to associate a Voicemail to multiple emails.

Phone Books Add/Edit/Delete External Contacts.

You have the ability to add, edit and delete records in the external Phonebook.

Time Conditions TZ Setting.

Adds the possibility of associating a Time Condition to a Time Zone.

AI Features

Agent AI

Automates customer interactions using artificial intelligence, enabling quick and accurate responses in real time.

Voicemail Transcription

Converts voice messages into text, making it easier to read and manage messages without the need to listen to them.

Recording Transcription and Analysis

Automatically detects sentiment (positive, neutral, or negative), extracts keywords for quick insights, and generates a transcription for detailed post-call analysis.

Helpdesk AI

Provides automated assistance by answering queries related to VitalPBX, such as configuring trunks, queues, extensions, and other technical aspects, helping users resolve issues quickly.

Audio from Text (Recordings Management)

Creates audio recordings directly from text, simplifying the customization of messages and announcements.

Add-Ons

Branding

The rebranding add-on is a simple, but a powerful module that allows you to customize your PBX GUI according to your preferences (Colors, Logo, Title, App Name, etc).

pro
Branding PLUS

It does the same as the Branding module and adds the change of logos of the Sonata Suite Add-Ons.

Multi-Tenant

The multi tenant add-on allows you to handle multiple customers (tenants) with a single VitalPBX instance, allowing you to cut down operating costs significantly.

1 Tenant
Bulk Extensions

The Bulk Extensions add-on is fully free, and allows you to create massive extensions ranges with common settings. It is a powerful tool to save time at the moment of create large amount of extensions.

OpenVPN

The OpenVPN add-on is a commercial module, and allows you to configure a OpenVPN server and its clients right from the GUI.

Unlimited
Custom Context

Expand the power of VitalPBX with your own dialplan.

Dynamic Destination

It allows you to perform MySQL queries and API(HTTP/HTTPS) requests, and depending on the response the call will be routed to a specific destination depending on the conditions defined in this module.

SMS

Enable SMS features with different providers

Geo Firewall

The Geo Firewall add-on is very essential for preventing brute force attacks to your PBX from certain countries, so, installing this add-on will enhance your security, decrease the probability to get your PBX compromised by a hacker, and also avoid VoIP fraud.

Unlimited
High Availability

Allows you to monitor and manage the HA nodes from the GUI.

IVR Stats

The IVR Stats addon allows you to get reports about the interaction of your customers with your IVRs, allowing you to know what options are used more or which departments are more requested, etc.

Unlimited
Maintenance

The multi tenant add-on allows you to handle multiple customers (tenants) with a single VitalPBX instance, allowing you to cut down operating costs significantly.

pro
Paging PRO

This add-on expands the paging functionalities, allowing you to schedule announcements to be paged to the list of members defined. This is useful for scheduling school bells or announcements in companies, airlines, train stations, etc.

PhoneBooks

The Phone books add-on is fully free, and allows to generate unlimited internal and external phone books on the fly and use those phone books in the different supported brands (Yealink, Grandstream, Alcatel, Fanvil, Vitxi, Xorcom, Htek).

pro
Queue Callback

Queue Callback enables you to optimize your customer experience by offering callers the ability to request a callback based on your call center conditions. When your call center has unexpected spikes in call volumes, the Queue Callback feature jumps in to offer to your customer to call them back when an agent is available.

Unlimited
Task Manager

The Task manger add-on is fully free, and allows you to scheduled tasks with custom user scripts through the GUI. The user must to previously upload the scripts to the path /var/lib/vitalpbx/scripts and give all the required permissions.

Virtual Faxes

The virtual faxes add-on allows you to configure multiple fax modems to send and receive faxes from VitalPBX GUI.

Unlimited
API V2

Provides API Implementation to integrate third-party applications with VitalPBX.

Dynamic Routing

The Dynamic Routing feature allows you to route missed or not completed outgoing calls to the original caller, When extension user make an outgoing call, the called party can call back extension user directly, no pass through operator.

Asterisk g729

The G.729 codec compresses the payload to 8kbit/s, giving you up to eight (8) times the capacity on the same connection. Ideal for use in limited bandwidth scenarios (ADSL connections, international VoIP service, satellite connections, etc.).

Provisioning
Unlimited

VitXi

VitXi WebRTC

VitXi is a full WebRTC client with all of the features you need when using VitalPBX. *If you require more than 250 VitXi users we recommend a separate server.

50

VitalPBX Connect

VitalPBX Connect

With VitalPBX Connect, you can make and receive business calls on your smartphone.

2

Sonata Suite

Sonata Switchboard

Advanced asterisk monitoring software, take the control of your PBX with this powerful tool. You can monitor Queues, Trunks, Outgoing/Incoming Calls, execute actions on calls, and many other functionalities. All the information is in real-time and with low CPU Usage.

Unlimited
Sonata Recording

Sonata Recordings is a powerful software to automatize the maintenance of your recordings: delete old recordings, delete recordings with short duration, convert recordings to mp3 to save HDD space. also, with the Sonata Recordings is possible to compress and download your recordings, add notes, add flags and much more.

Unlimited
Sonata Billing

Is a powerful software for tariff and administer the calls of you PBX, it provides a collection of reports to have full control of your calls.

Unlimited
Sonata Stats

Sonata Stats will let you run statistic reports over your Asterisk Queue Activity. Giving you detailed information about the calls on your Queues.

8 Agents
Sonata Dialer

Sonata Dialer is the outbound call center software that will help you maximize your agents productivity and reduce downtime, so they can connect with more people per hour.

8 Agents

Support

Forum

In our forum you can post your questions which will be answered by the community or by some of our support engineers.

Ticket

All those who have a plan or have bought a module will have a user to be able to open support tickets related to what they had bought. This will be attended to in a special way by one of our support engineers.

Call Center

core features

extensions

Disclaimer: We recommend up to 4,000 extensions per server.

Unlimited*
Concurrent Calls

We do not limit the number of concurrent calls, these depend on the capacity of the server.

server capacity
Fully Features

The most common features have been added, to see the complete list go to Features

Call Center
Voice Mail
Firewall
Intrusion Detection
Call Encryption
Video Conference
CDR
User Portal
Support Audio Codes

g729, g719, g722, g723. lpc10, slin. g711 alaw, g711 ulaw. siren14, siren7. g726, g726aal2. speex/16/32. adpcm, testlaw. gsm, lilbx and opus.

Support Video Codes

h261, h264, h263p, h263, vp8 and vp9.

Call Recording

Record all calls in wav format, these can be played from the CDR module.

Music on Hold From Streaming

It is possible to configure the music on hold obtained from an external source such as an internet radio.

Multiple Emails in the Extension

Possibility of adding several emails associated with the extension.

CEL CDR Events Report

Shows all detailed events of a call.

Voicemail MP3 Attachment

When a Voicemail is sent by email the audio is attached in MP3 format.

Multiple Emails Settings for VM

It is possible to associate a Voicemail to multiple emails.

Phone Books Add/Edit/Delete External Contacts.

You have the ability to add, edit and delete records in the external Phonebook.

Time Conditions TZ Setting.

Adds the possibility of associating a Time Condition to a Time Zone.

AI Features

Agent AI

Automates customer interactions using artificial intelligence, enabling quick and accurate responses in real time.

Voicemail Transcription

Converts voice messages into text, making it easier to read and manage messages without the need to listen to them.

Recording Transcription and Analysis

Automatically detects sentiment (positive, neutral, or negative), extracts keywords for quick insights, and generates a transcription for detailed post-call analysis.

Helpdesk AI

Provides automated assistance by answering queries related to VitalPBX, such as configuring trunks, queues, extensions, and other technical aspects, helping users resolve issues quickly.

Audio from Text (Recordings Management)

Creates audio recordings directly from text, simplifying the customization of messages and announcements.

Add-Ons

Branding

The rebranding add-on is a simple, but a powerful module that allows you to customize your PBX GUI according to your preferences (Colors, Logo, Title, App Name, etc).

pro
Branding PLUS

It does the same as the Branding module and adds the change of logos of the Sonata Suite Add-Ons.

Multi-Tenant

The multi tenant add-on allows you to handle multiple customers (tenants) with a single VitalPBX instance, allowing you to cut down operating costs significantly.

1 Tenant
Bulk Extensions

The Bulk Extensions add-on is fully free, and allows you to create massive extensions ranges with common settings. It is a powerful tool to save time at the moment of create large amount of extensions.

OpenVPN

The OpenVPN add-on is a commercial module, and allows you to configure a OpenVPN server and its clients right from the GUI.

Unlimited
Custom Context

Expand the power of VitalPBX with your own dialplan.

Dynamic Destination

It allows you to perform MySQL queries and API(HTTP/HTTPS) requests, and depending on the response the call will be routed to a specific destination depending on the conditions defined in this module.

SMS

Enable SMS features with different providers

Geo Firewall

The Geo Firewall add-on is very essential for preventing brute force attacks to your PBX from certain countries, so, installing this add-on will enhance your security, decrease the probability to get your PBX compromised by a hacker, and also avoid VoIP fraud.

Unlimited
High Availability

Allows you to monitor and manage the HA nodes from the GUI.

IVR Stats

The IVR Stats addon allows you to get reports about the interaction of your customers with your IVRs, allowing you to know what options are used more or which departments are more requested, etc.

Unlimited
Maintenance

The multi tenant add-on allows you to handle multiple customers (tenants) with a single VitalPBX instance, allowing you to cut down operating costs significantly.

pro
Paging PRO

This add-on expands the paging functionalities, allowing you to schedule announcements to be paged to the list of members defined. This is useful for scheduling school bells or announcements in companies, airlines, train stations, etc.

PhoneBooks

The Phone books add-on is fully free, and allows to generate unlimited internal and external phone books on the fly and use those phone books in the different supported brands (Yealink, Grandstream, Alcatel, Fanvil, Vitxi, Xorcom, Htek).

pro
Queue Callback

Queue Callback enables you to optimize your customer experience by offering callers the ability to request a callback based on your call center conditions. When your call center has unexpected spikes in call volumes, the Queue Callback feature jumps in to offer to your customer to call them back when an agent is available.

Unlimited
Task Manager

The Task manger add-on is fully free, and allows you to scheduled tasks with custom user scripts through the GUI. The user must to previously upload the scripts to the path /var/lib/vitalpbx/scripts and give all the required permissions.

Virtual Faxes

The virtual faxes add-on allows you to configure multiple fax modems to send and receive faxes from VitalPBX GUI.

Unlimited
API V2

Provides API Implementation to integrate third-party applications with VitalPBX.

Dynamic Routing

The Dynamic Routing feature allows you to route missed or not completed outgoing calls to the original caller, When extension user make an outgoing call, the called party can call back extension user directly, no pass through operator.

Asterisk g729

The G.729 codec compresses the payload to 8kbit/s, giving you up to eight (8) times the capacity on the same connection. Ideal for use in limited bandwidth scenarios (ADSL connections, international VoIP service, satellite connections, etc.).

Provisioning
Unlimited

VitXi

VitXi WebRTC

VitXi is a full WebRTC client with all of the features you need when using VitalPBX. *If you require more than 250 VitXi users we recommend a separate server.

250*

VitalPBX Connect

VitalPBX Connect

With VitalPBX Connect, you can make and receive business calls on your smartphone.

2

Sonata Suite

Sonata Switchboard

Advanced asterisk monitoring software, take the control of your PBX with this powerful tool. You can monitor Queues, Trunks, Outgoing/Incoming Calls, execute actions on calls, and many other functionalities. All the information is in real-time and with low CPU Usage.

Unlimited
Sonata Recording

Sonata Recordings is a powerful software to automatize the maintenance of your recordings: delete old recordings, delete recordings with short duration, convert recordings to mp3 to save HDD space. also, with the Sonata Recordings is possible to compress and download your recordings, add notes, add flags and much more.

Unlimited
Sonata Billing

Is a powerful software for tariff and administer the calls of you PBX, it provides a collection of reports to have full control of your calls.

Unlimited
Sonata Stats

Sonata Stats will let you run statistic reports over your Asterisk Queue Activity. Giving you detailed information about the calls on your Queues.

Unlimited
Sonata Dialer

Sonata Dialer is the outbound call center software that will help you maximize your agents productivity and reduce downtime, so they can connect with more people per hour.

Unlimited

Support

Forum

In our forum you can post your questions which will be answered by the community or by some of our support engineers.

Ticket

All those who have a plan or have bought a module will have a user to be able to open support tickets related to what they had bought. This will be attended to in a special way by one of our support engineers.

Carrier Plus

core features

extensions

Disclaimer: We recommend up to 4,000 extensions per server.

Unlimited*
Concurrent Calls

We do not limit the number of concurrent calls, these depend on the capacity of the server.

server capacity
Fully Features

The most common features have been added, to see the complete list go to Features

Call Center
Voice Mail
Firewall
Intrusion Detection
Call Encryption
Video Conference
CDR
User Portal
Support Audio Codes

g729, g719, g722, g723. lpc10, slin. g711 alaw, g711 ulaw. siren14, siren7. g726, g726aal2. speex/16/32. adpcm, testlaw. gsm, lilbx and opus.

Support Video Codes

h261, h264, h263p, h263, vp8 and vp9.

Call Recording

Record all calls in wav format, these can be played from the CDR module.

Music on Hold From Streaming

It is possible to configure the music on hold obtained from an external source such as an internet radio.

Multiple Emails in the Extension

Possibility of adding several emails associated with the extension.

CEL CDR Events Report

Shows all detailed events of a call.

Voicemail MP3 Attachment

When a Voicemail is sent by email the audio is attached in MP3 format.

Multiple Emails Settings for VM

It is possible to associate a Voicemail to multiple emails.

Phone Books Add/Edit/Delete External Contacts.

You have the ability to add, edit and delete records in the external Phonebook.

Time Conditions TZ Setting.

Adds the possibility of associating a Time Condition to a Time Zone.

AI Features

Agent AI

Automates customer interactions using artificial intelligence, enabling quick and accurate responses in real time.

Voicemail Transcription

Converts voice messages into text, making it easier to read and manage messages without the need to listen to them.

Recording Transcription and Analysis

Automatically detects sentiment (positive, neutral, or negative), extracts keywords for quick insights, and generates a transcription for detailed post-call analysis.

Helpdesk AI

Provides automated assistance by answering queries related to VitalPBX, such as configuring trunks, queues, extensions, and other technical aspects, helping users resolve issues quickly.

Audio from Text (Recordings Management)

Creates audio recordings directly from text, simplifying the customization of messages and announcements.

Add-Ons

Branding

The rebranding add-on is a simple, but a powerful module that allows you to customize your PBX GUI according to your preferences (Colors, Logo, Title, App Name, etc).

pro
Branding PLUS

It does the same as the Branding module and adds the change of logos of the Sonata Suite Add-Ons.

Multi-Tenant

The multi tenant add-on allows you to handle multiple customers (tenants) with a single VitalPBX instance, allowing you to cut down operating costs significantly.

100 Tenants
Bulk Extensions

The Bulk Extensions add-on is fully free, and allows you to create massive extensions ranges with common settings. It is a powerful tool to save time at the moment of create large amount of extensions.

OpenVPN

The OpenVPN add-on is a commercial module, and allows you to configure a OpenVPN server and its clients right from the GUI.

Unlimited
Custom Context

Expand the power of VitalPBX with your own dialplan.

Dynamic Destination

It allows you to perform MySQL queries and API(HTTP/HTTPS) requests, and depending on the response the call will be routed to a specific destination depending on the conditions defined in this module.

SMS

Enable SMS features with different providers

Geo Firewall

The Geo Firewall add-on is very essential for preventing brute force attacks to your PBX from certain countries, so, installing this add-on will enhance your security, decrease the probability to get your PBX compromised by a hacker, and also avoid VoIP fraud.

Unlimited
High Availability

Allows you to monitor and manage the HA nodes from the GUI.

IVR Stats

The IVR Stats addon allows you to get reports about the interaction of your customers with your IVRs, allowing you to know what options are used more or which departments are more requested, etc.

Unlimited
Maintenance

The multi tenant add-on allows you to handle multiple customers (tenants) with a single VitalPBX instance, allowing you to cut down operating costs significantly.

pro
Paging PRO

This add-on expands the paging functionalities, allowing you to schedule announcements to be paged to the list of members defined. This is useful for scheduling school bells or announcements in companies, airlines, train stations, etc.

PhoneBooks

The Phone books add-on is fully free, and allows to generate unlimited internal and external phone books on the fly and use those phone books in the different supported brands (Yealink, Grandstream, Alcatel, Fanvil, Vitxi, Xorcom, Htek).

pro
Queue Callback

Queue Callback enables you to optimize your customer experience by offering callers the ability to request a callback based on your call center conditions. When your call center has unexpected spikes in call volumes, the Queue Callback feature jumps in to offer to your customer to call them back when an agent is available.

Unlimited
Task Manager

The Task manger add-on is fully free, and allows you to scheduled tasks with custom user scripts through the GUI. The user must to previously upload the scripts to the path /var/lib/vitalpbx/scripts and give all the required permissions.

Virtual Faxes

The virtual faxes add-on allows you to configure multiple fax modems to send and receive faxes from VitalPBX GUI.

Unlimited
API V2

Provides API Implementation to integrate third-party applications with VitalPBX.

Dynamic Routing

The Dynamic Routing feature allows you to route missed or not completed outgoing calls to the original caller, When extension user make an outgoing call, the called party can call back extension user directly, no pass through operator.

Asterisk g729

The G.729 codec compresses the payload to 8kbit/s, giving you up to eight (8) times the capacity on the same connection. Ideal for use in limited bandwidth scenarios (ADSL connections, international VoIP service, satellite connections, etc.).

Provisioning
Unlimited

VitXi

VitXi WebRTC

VitXi is a full WebRTC client with all of the features you need when using VitalPBX. *If you require more than 250 VitXi users we recommend a separate server.

250*

VitalPBX Connect

VitalPBX Connect

With VitalPBX Connect, you can make and receive business calls on your smartphone.

2

Sonata Suite

Sonata Switchboard

Advanced asterisk monitoring software, take the control of your PBX with this powerful tool. You can monitor Queues, Trunks, Outgoing/Incoming Calls, execute actions on calls, and many other functionalities. All the information is in real-time and with low CPU Usage.

Unlimited
Sonata Recording

Sonata Recordings is a powerful software to automatize the maintenance of your recordings: delete old recordings, delete recordings with short duration, convert recordings to mp3 to save HDD space. also, with the Sonata Recordings is possible to compress and download your recordings, add notes, add flags and much more.

Unlimited
Sonata Billing

Is a powerful software for tariff and administer the calls of you PBX, it provides a collection of reports to have full control of your calls.

Unlimited
Sonata Stats

Sonata Stats will let you run statistic reports over your Asterisk Queue Activity. Giving you detailed information about the calls on your Queues.

Unlimited
Sonata Dialer

Sonata Dialer is the outbound call center software that will help you maximize your agents productivity and reduce downtime, so they can connect with more people per hour.

Unlimited

Support

Forum

In our forum you can post your questions which will be answered by the community or by some of our support engineers.

Ticket

All those who have a plan or have bought a module will have a user to be able to open support tickets related to what they had bought. This will be attended to in a special way by one of our support engineers.

choose the plan you want:

Take a look at the features included in our plans and choose the right one for you.

Community Learn more

Enterprise Learn more

Call Center Learn more

Carrier Plus Learn more

core features

extensions

Disclaimer: We recommend up to 4,000 extensions per server.

12
Unlimited*
Unlimited*
Unlimited*
Concurrent Calls

We do not limit the number of concurrent calls, these depend on the capacity of the server.

server capacity
server capacity
server capacity
server capacity
Fully Features

The most common features have been added, to see the complete list go to Features

Call Center
Voice Mail
Firewall
Intrusion Detection
Call Encryption
Video Conference
CDR
User Portal
Support Audio Codes

g729, g719, g722, g723. lpc10, slin. g711 alaw, g711 ulaw. siren14, siren7. g726, g726aal2. speex/16/32. adpcm, testlaw. gsm, lilbx and opus.

Support Video Codes

h261, h264, h263p, h263, vp8 and vp9.

Call Recording

Record all calls in wav format, these can be played from the CDR module.

Music on Hold From Streaming

It is possible to configure the music on hold obtained from an external source such as an internet radio.

Multiple Emails in the Extension

Possibility of adding several emails associated with the extension.

CEL CDR Events Report

Shows all detailed events of a call.

Voicemail MP3 Attachment

When a Voicemail is sent by email the audio is attached in MP3 format.

Multiple Emails Settings for VM

It is possible to associate a Voicemail to multiple emails.

Phone Books Add/Edit/Delete External Contacts.

You have the ability to add, edit and delete records in the external Phonebook.

Time Conditions TZ Setting.

Adds the possibility of associating a Time Condition to a Time Zone.

AI Features

Agent AI

Automates customer interactions using artificial intelligence, enabling quick and accurate responses in real time.

Voicemail Transcription

Converts voice messages into text, making it easier to read and manage messages without the need to listen to them.

Recording Transcription and Analysis

Automatically detects sentiment (positive, neutral, or negative), extracts keywords for quick insights, and generates a transcription for detailed post-call analysis.

Helpdesk AI

Provides automated assistance by answering queries related to VitalPBX, such as configuring trunks, queues, extensions, and other technical aspects, helping users resolve issues quickly.

Audio from Text (Recordings Management)

Creates audio recordings directly from text, simplifying the customization of messages and announcements.

Add-Ons

Branding

The rebranding add-on is a simple, but a powerful module that allows you to customize your PBX GUI according to your preferences (Colors, Logo, Title, App Name, etc).

basic
pro
pro
pro
Branding PLUS

It does the same as the Branding module and adds the change of logos of the Sonata Suite Add-Ons.

Multi-Tenant

The multi tenant add-on allows you to handle multiple customers (tenants) with a single VitalPBX instance, allowing you to cut down operating costs significantly.

1 Tenant
1 Tenant
1 Tenant
100 Tenants
Bulk Extensions

The Bulk Extensions add-on is fully free, and allows you to create massive extensions ranges with common settings. It is a powerful tool to save time at the moment of create large amount of extensions.

OpenVPN

The OpenVPN add-on is a commercial module, and allows you to configure a OpenVPN server and its clients right from the GUI.

2 VPN
Unlimited
Unlimited
Unlimited
Custom Context

Expand the power of VitalPBX with your own dialplan.

Dynamic Destination

It allows you to perform MySQL queries and API(HTTP/HTTPS) requests, and depending on the response the call will be routed to a specific destination depending on the conditions defined in this module.

SMS

Enable SMS features with different providers

Geo Firewall

The Geo Firewall add-on is very essential for preventing brute force attacks to your PBX from certain countries, so, installing this add-on will enhance your security, decrease the probability to get your PBX compromised by a hacker, and also avoid VoIP fraud.

1 country
Unlimited
Unlimited
Unlimited
High Availability

Allows you to monitor and manage the HA nodes from the GUI.

IVR Stats

The IVR Stats addon allows you to get reports about the interaction of your customers with your IVRs, allowing you to know what options are used more or which departments are more requested, etc.

1 IVR
Unlimited
Unlimited
Unlimited
Maintenance

The multi tenant add-on allows you to handle multiple customers (tenants) with a single VitalPBX instance, allowing you to cut down operating costs significantly.

basic
pro
pro
pro
Paging PRO

This add-on expands the paging functionalities, allowing you to schedule announcements to be paged to the list of members defined. This is useful for scheduling school bells or announcements in companies, airlines, train stations, etc.

PhoneBooks

The Phone books add-on is fully free, and allows to generate unlimited internal and external phone books on the fly and use those phone books in the different supported brands (Yealink, Grandstream, Alcatel, Fanvil, Vitxi, Xorcom, Htek).

basic
pro
pro
pro
Queue Callback

Queue Callback enables you to optimize your customer experience by offering callers the ability to request a callback based on your call center conditions. When your call center has unexpected spikes in call volumes, the Queue Callback feature jumps in to offer to your customer to call them back when an agent is available.

1 Queue
Unlimited
Unlimited
Unlimited
Task Manager

The Task manger add-on is fully free, and allows you to scheduled tasks with custom user scripts through the GUI. The user must to previously upload the scripts to the path /var/lib/vitalpbx/scripts and give all the required permissions.

Virtual Faxes

The virtual faxes add-on allows you to configure multiple fax modems to send and receive faxes from VitalPBX GUI.

1 Device
Unlimited
Unlimited
Unlimited
API V2

Provides API Implementation to integrate third-party applications with VitalPBX.

Dynamic Routing

The Dynamic Routing feature allows you to route missed or not completed outgoing calls to the original caller, When extension user make an outgoing call, the called party can call back extension user directly, no pass through operator.

Asterisk g729

The G.729 codec compresses the payload to 8kbit/s, giving you up to eight (8) times the capacity on the same connection. Ideal for use in limited bandwidth scenarios (ADSL connections, international VoIP service, satellite connections, etc.).

Provisioning
20 Devices
Unlimited
Unlimited
Unlimited

VitXi

VitXi WebRTC

VitXi is a full WebRTC client with all of the features you need when using VitalPBX. *If you require more than 250 VitXi users we recommend a separate server.

2
50
250*
250*

VitalPBX Connect

VitalPBX Connect

With VitalPBX Connect, you can make and receive business calls on your smartphone.

0
2
2
2

Sonata Suite

Sonata Switchboard

Advanced asterisk monitoring software, take the control of your PBX with this powerful tool. You can monitor Queues, Trunks, Outgoing/Incoming Calls, execute actions on calls, and many other functionalities. All the information is in real-time and with low CPU Usage.

15 Extensions
Unlimited
Unlimited
Unlimited
Sonata Recording

Sonata Recordings is a powerful software to automatize the maintenance of your recordings: delete old recordings, delete recordings with short duration, convert recordings to mp3 to save HDD space. also, with the Sonata Recordings is possible to compress and download your recordings, add notes, add flags and much more.

8 Extensions
Unlimited
Unlimited
Unlimited
Sonata Billing

Is a powerful software for tariff and administer the calls of you PBX, it provides a collection of reports to have full control of your calls.

8 Extensions
Unlimited
Unlimited
Unlimited
Sonata Stats

Sonata Stats will let you run statistic reports over your Asterisk Queue Activity. Giving you detailed information about the calls on your Queues.

8 Agents
8 Agents
Unlimited
Unlimited
Sonata Dialer

Sonata Dialer is the outbound call center software that will help you maximize your agents productivity and reduce downtime, so they can connect with more people per hour.

8 Agents
8 Agents
Unlimited
Unlimited

Support

Forum

In our forum you can post your questions which will be answered by the community or by some of our support engineers.

Ticket

All those who have a plan or have bought a module will have a user to be able to open support tickets related to what they had bought. This will be attended to in a special way by one of our support engineers.

Take advantage of the disruptive pricing for a powerful PBX experience!