Multi-Campaign Management
Manage multiple campaigns at once and define the dialing strategy that best suits your needs, with preview or manual dialing.
Sonata Suite
Auto Dialer Call Center Software.
Sonata Dialer is the outbound call center software that maximizes your agents’ productivity and reduces downtime, so they can connect with more people per hour.
Automate Outbound Dialing To Increase Agent Productivity.
Run several campaigns at once and give your agents everything they need in one screen: the contact, the form and the script.
- Multi-campaign management
- Agent performance reports
- A simple, intuitive agent interface
Built For Outbound Teams.
Agent Performance Reports
Reports that improve the decision making of call center managers and supervisors, and help monitor agent and call performance.
Improve The Agent Experience
A simplified, intuitive interface gives agents the information, tools and guidance they need to control the dialing process.
Form Builder
Create dynamic forms for agents to collect relevant information from customers.
Campaign Recycling
Recycle finished campaigns and select the contacts you want to reuse.
Integrated Softphone
Agents can manage calls with the WebRTC softphone. They can also schedule a call with a customer from a previous interaction.
Included In Your Plan.
What each plan includes. See the full plans comparison for every feature.
| Feature | Community | Enterprise | Call Center | Multi-Tenant | VitalPBX One |
|---|---|---|---|---|---|
| Sonata Dialer | 8 Agents | 8 Agents | Unlimited | Unlimited | Unlimited |
Set Up A Campaign In Minutes.
Ready To Get Started With Sonata Dialer?
See which plan includes Sonata Dialer, or talk to our team.