The VitXi 4.6.0 release is here, and it’s one of the most powerful updates we’ve ever shipped. Designed to elevate communication speed, security, and omnichannel capabilities, this version introduces the brand-new Inboxes module, expanded messaging options, major UI enhancements, and dramatic performance gains powered by Swoole.
With VitXi 4.6.0, users gain streamlined WhatsApp and SMS communication, real-time message syncing, enhanced calling features, and improved analytics — all wrapped in a cleaner, faster interface. This update solidifies VitXi as a modern, high-performance communication platform ready for demanding business workflows.
Below, we break down everything included in this milestone release, including new modules, security upgrades, reliability enhancements, and exciting upcoming events.
Added Features
📨 New Inboxes Module (Beta)
- Centralized omnichannel communication with the brand-new Inboxes section.
- WhatsApp Business support for seamless customer messaging.
- SMS support for direct, fast outreach.
- Attachment handling including images, videos, and documents.
- Conversation assignment options: Agent self-assignment and Round Robin.
- Read receipts and private internal notes.
- Real-time syncing for live conversations.
- WhatsApp/Meta template messages for fast customer responses.
- Enhanced message loading with infinite scroll and anchor-based navigation.
This module is launching in public beta, and user feedback will help shape its general availability release.
🎥 Upcoming Webinar: Inboxes Deep Dive
- How to configure WhatsApp and SMS channels.
- Connecting external messaging providers.
- Exploring new Inbox analytics.
Date will be officially announced next week — stay tuned!
⚡ High-Performance Swoole Backend
- Lower latency for real-time interactions.
- Higher throughput for heavy user loads.
- More efficient request handling across the entire app.
🔒 Two-Factor Authentication (2FA)
- Native 2FA support for increased account security.
- Compatible with Google Authenticator, Microsoft Authenticator, and Twilio Authy.
- Rate limiting and additional security improvements.
Updated & Improved Features
📞 Enhanced Calling Experience
- Improved call hold and conferencing workflows.
- HID headset integration (Yealink UH36, Jabra PRO 9470 — beta).
- More accurate CallerID updates after call transfers.
- “Call completed elsewhere” notifications.
- A floating call window that follows the user throughout the app.
- Improved WebRTC device profile options.
🌙 UI & UX Enhancements
- New, modernized call UI.
- Improved dark mode for better readability.
- Faster chat and inbox navigation.
- Czech language support added.
- Improved admin modules and more consistent system-wide design.
🛠️ Fixes & Stability Improvements
- More reliable message synchronization and notification timing.
- Fixed issues with conversation scrolling and inbox counters.
- Phonebook layout corrections.
- Improved session stability and reconnection performance.
Thank You for Your Feedback
The development of VitXi 4.6.0 has been heavily shaped by user suggestions and real-world usage. The new Inboxes module is just the beginning — more messaging channels, intelligent automations, and deeper analytics are already in development.
We encourage all users to update to the latest version and explore the new features. If you’re interested in early access to upcoming beta modules or have suggestions, we’d love to hear from you.
Upgrade to VitXi 4.6.0 today and experience faster, smarter, more secure communication.
