| FEATURE | VITALPBX ONE | CARRIER PLUS | ENTERPRISE | CALL CENTER | STARTER | COMMUNITY |
| Minimum Extensions | 25 yearly plan / 125 monthly plan | Server Capacity | Server Capacity | Server Capacity | Server Capacity | 12 |
| Maximum Extensions | 5000 | 5000 | 5000 | 5000 | 5000 | 12 |
| Concurrent Calls | Server Capacity | Server Capacity | Server Capacity | Server Capacity | Server Capacity | Server Capacity |
| All Features | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Call Center | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Voice Mail | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Firewall | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Intrusion Detection | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Video Conference | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| CDR | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| User Portal | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Support Audio Codecs | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Support Video Codecs | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Call Recording | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Music On Hold From Streaming | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
| Multiple Emails In The Extension | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
| Cell Cdr Events Report | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
| Voicemail Mp3 Attachment | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
| Multiple Emails Settings For Vm | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
| Phone Books Add / Edit / Delete External Contacts | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
| Time Conditions TZ Setting | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
| FEATURE | VITALPBX ONE | CARRIER PLUS | ENTERPRISE | CALL CENTER | STARTER | COMMUNITY |
| Branding | Pro | Pro | Pro | Pro | Basic | Basic |
| Branding Plus | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Multi-Tenant | 100 Tenants | 100 Tenants | 1 Tenant | 1 Tenant | 1 Tenant | 1 Tenant |
| Bulk Extensions | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Open VPN | Unlimited | Unlimited | Unlimited | Unlimited | 2 VPN | 2 VPN |
| Custom Context | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Dynamic Destination | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| SMS | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
| Geo Firewall | Unlimited | Unlimited | Unlimited | Unlimited | 1 Country | 1 Country |
| High Availability | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| IVR Stats | Unlimited | Unlimited | Unlimited | Unlimited | 1 IVR | 1 IVR |
| Maintenance | Pro | Pro | Pro | Pro | Basic | Basic |
| Paging Pro | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ |
| Phone Books | Pro | Pro | Pro | Pro | Basic | Basic |
| Queue Callback | Unlimited | Unlimited | Unlimited | Unlimited | 1 Queue | 1 Queue |
| Task Manager | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Virtual Faxes | Unlimited | Unlimited | Unlimited | Unlimited | 1 Device | 1 Device |
| API V2 | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Dynamic Routing | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Asterisk G729 | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Provisioning | Unlimited | Unlimited | Unlimited | Unlimited | 50 Devices | 20 Devices |
| FEATURE | VITALPBX ONE | CARRIER PLUS | ENTERPRISE | CALL CENTER | STARTER | COMMUNITY |
| VitxiWeb RTC | 250 | 250 | 50 | 250 | 10 | 2 |
| FEATURE | VITALPBX ONE | CARRIER PLUS | ENTERPRISE | CALL CENTER | STARTER | COMMUNITY |
| AI Agent | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Voicemail Transcription | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Recording Transcription and Analysis | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Helpdesk AI | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Audio from Text (Recordings Management) | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| FEATURE | VITALPBX ONE | CARRIER PLUS | ENTERPRISE | CALL CENTER | STARTER | COMMUNITY |
| VitalPBX Connect App | Unlimited | 2 | 2 | 2 | 2 | 0 |
| FEATURE | VITALPBX ONE | CARRIER PLUS | ENTERPRISE | CALL CENTER | STARTER | COMMUNITY |
| Sonata Switchboard | Unlimited | Unlimited | Unlimited | Unlimited | 15 Extensions | 15 Extensions |
| Sonata Recording | Unlimited | Unlimited | Unlimited | Unlimited | 8 Extensions | 8 Extensions |
| Sonata Billing | Unlimited | Unlimited | Unlimited | Unlimited | 8 Extensions | 8 Extensions |
| Sonata Stats | Unlimited | Unlimited | 8 Agents | Unlimited | 8 Agents | 8 Agents |
| Sonata Dialer | Unlimited | Unlimited | 8 Agents | Unlimited | 8 Agents | 8 Agents |
| FEATURE | VITALPBX ONE | CARRIER PLUS | ENTERPRISE | CALL CENTER | STARTER | COMMUNITY |
| Ticket | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ |
| Online Training | Udemy Course | Udemy Course | Udemy Course | Udemy Course | Udemy Course | Udemy Course |
| Forum | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Wiki Site | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| YouTube | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
VitalPBX provides a robust and scalable platform, which will allow you to manage your PBX in an easy and intuitive way.
2292 NW 82nd Ave HB 002998 Miami, Florida 33198.
Email: sales@vitalpbx.com
At VitalPBX, your feedback is crucial. If our system has benefited your business, please leave us a review on Trustpilot. Thank you!