| FEATURE | COMMUNITY | ENTERPRISE | CALL CENTER | CARRIER PLUS | VITALPBX ONE |
| Minimum Extensions | 12 | Server Capacity | Server Capacity | Server Capacity | 25 yearly plan / 125 monthly plan |
| Maximum Extensions | 12 | 5000 | 5000 | 5000 | 5000 |
| Concurrent Calls | Server Capacity | Server Capacity | Server Capacity | Server Capacity | Server Capacity |
| All Features | ✅ | ✅ | ✅ | ✅ | ✅ |
| Call Center | ✅ | ✅ | ✅ | ✅ | ✅ |
| Voice Mail | ✅ | ✅ | ✅ | ✅ | ✅ |
| Firewall | ✅ | ✅ | ✅ | ✅ | ✅ |
| Intrusion Detection | ✅ | ✅ | ✅ | ✅ | ✅ |
| Video Conference | ✅ | ✅ | ✅ | ✅ | ✅ |
| CDR | ✅ | ✅ | ✅ | ✅ | ✅ |
| User Portal | ✅ | ✅ | ✅ | ✅ | ✅ |
| Support Audio Codecsz | ✅ | ✅ | ✅ | ✅ | ✅ |
| Support Video Codecs | ✅ | ✅ | ✅ | ✅ | ✅ |
| Call Recording | ✅ | ✅ | ✅ | ✅ | ✅ |
| Music On Hold From Streaming | ❌ | ✅ | ✅ | ✅ | ✅ |
| Multiple Emails In The Extension | ❌ | ✅ | ✅ | ✅ | ✅ |
| Cell Cdr Events Report | ❌ | ✅ | ✅ | ✅ | ✅ |
| Voicemail Mp3 Attachment | ❌ | ✅ | ✅ | ✅ | ✅ |
| Multiple Emails Settings For Vm | ❌ | ✅ | ✅ | ✅ | ✅ |
| Phone Books Add / Edit / Delete External Contacts | ❌ | ✅ | ✅ | ✅ | ✅ |
| Time Conditions TZ Setting | ❌ | ✅ | ✅ | ✅ | ✅ |
| FEATURE | COMMUNITY | ENTERPRISE | CALL CENTER | CARRIER PLUS | VITALPBX ONE |
| Branding | Basic | Pro | Pro | Pro | Pro |
| Branding Plus | ❌ | ❌ | ❌ | ✅ | ✅ |
| Multi-Tenant | 1 Tenant | 1 Tenant | 1 Tenant | 100 Tenants | 100 Tenants |
| Bulk Extensions | ✅ | ✅ | ✅ | ✅ | ✅ |
| Open VPN | 2 VPN | Unlimited | Unlimited | Unlimited | Unlimited |
| Custom Context | ✅ | ✅ | ✅ | ✅ | ✅ |
| Dynamic Destination | ✅ | ✅ | ✅ | ✅ | ✅ |
| SMS | ❌ | ✅ | ✅ | ✅ | ✅ |
| Geo Firewall | 1 Country | Unlimited | Unlimited | Unlimited | Unlimited |
| High Availability | ✅ | ✅ | ✅ | ✅ | ✅ |
| IVR Stats | 1 IVR | Unlimited | Unlimited | Unlimited | Unlimited |
| Maintenance | Basic | Pro | Pro | Pro | Pro |
| Paging Pro | ❌ | ✅ | ✅ | ✅ | ✅ |
| Phone Books | Basic | Pro | Pro | Pro | Pro |
| Queue Callback | 1 Queue | Unlimited | Unlimited | Unlimited | Unlimited |
| Task Manager | ✅ | ✅ | ✅ | ✅ | ✅ |
| Virtual Faxes | 1 Device | Unlimited | Unlimited | Unlimited | Unlimited |
| API V2 | ✅ | ✅ | ✅ | ✅ | ✅ |
| Dynamic Routing | ✅ | ✅ | ✅ | ✅ | ✅ |
| Asterisk G729 | ✅ | ✅ | ✅ | ✅ | ✅ |
| Provisioning | 20 Devices | Unlimited | Unlimited | Unlimited | Unlimited |
| FEATURE | COMMUNITY | ENTERPRISE | CALL CENTER | CARRIER PLUS | VITALPBX ONE |
| VitxiWeb RTC | 2 | 50 | 250 | 250 | 250 |
| FEATURE | COMMUNITY | ENTERPRISE | CALL CENTER | CARRIER PLUS | VITALPBX ONE |
| AI Agent | ❌ | ❌ | ❌ | ✅ | ✅ |
| Voicemail Transcription | ❌ | ❌ | ❌ | ✅ | ✅ |
| Recording Transcription and Analysis | ❌ | ❌ | ❌ | ✅ | ✅ |
| Helpdesk AI | ❌ | ❌ | ❌ | ✅ | ✅ |
| Audio from Text (Recordings Management) | ❌ | ❌ | ❌ | ✅ | ✅ |
| FEATURE | COMMUNITY | ENTERPRISE | CALL CENTER | CARRIER PLUS | VITALPBX ONE |
| VitalPBX Connect App | 0 | 2 | 2 | 2 | Unlimited |
| FEATURE | COMMUNITY | ENTERPRISE | CALL CENTER | CARRIER PLUS | VITALPBX ONE |
| Sonata Switchboard | 15 Extensions | Unlimited | Unlimited | Unlimited | Unlimited |
| Sonata Recording | 8 Extensions | Unlimited | Unlimited | Unlimited | Unlimited |
| Sonata Billing | 8 Extensions | Unlimited | Unlimited | Unlimited | Unlimited |
| Sonata Stats | 8 Agents | 8 Agents | Unlimited | Unlimited | Unlimited |
| Sonata Dialer | 8 Agents | 8 Agents | Unlimited | Unlimited | Unlimited |
| FEATURE | COMMUNITY | ENTERPRISE | CALL CENTER | CARRIER PLUS | VITALPBX ONE |
| Ticket | ❌ | ✅ | ✅ | ✅ | ✅ |
| Online Training | Udemy Course | Udemy Course | Udemy Course | Udemy Course | Udemy Course |
| Forum | ✅ | ✅ | ✅ | ✅ | ✅ |
| Wiki Site | ✅ | ✅ | ✅ | ✅ | ✅ |
| YouTube | ✅ | ✅ | ✅ | ✅ | ✅ |
VitalPBX provides a robust and scalable platform, which will allow you to manage your PBX in an easy and intuitive way.
2292 NW 82nd Ave HB 002998 Miami, Florida 33198.
Email: sales@vitalpbx.com
At VitalPBX, your feedback is crucial. If our system has benefited your business, please leave us a review on Trustpilot. Thank you!