| Feature | Community | Enterprise | Call Center | Multi-Tenant | VitalPBX One |
|---|---|---|---|---|---|
| Core Features | |||||
| Minimum Extensions | 12 | Server Capacity | Server Capacity | Server Capacity | 25 (Year) / 125 (Mon) |
| Maximum Extensions | 12 | 5000 | 5000 | 5000 | 5000 |
| Concurrent Calls | Server Capacity | Server Capacity | Server Capacity | Server Capacity | Server Capacity |
| All Features | |||||
| Call Center | |||||
| Voice Mail | |||||
| Firewall | |||||
| Intrusion Detection | |||||
| Video Conference | |||||
| CDR | |||||
| User Portal | |||||
| Support Audio Codecs | |||||
| Support Video Codecs | |||||
| Call Recording | |||||
| Music On Hold (Stream) | |||||
| Multiple Emails (Ext) | |||||
| Cell CDR Events Report | |||||
| Voicemail MP3 Attach | |||||
| Multiple Emails (VM) | |||||
| Phone Books Ext Contacts | |||||
| Time Conditions TZ | |||||
| Add-Ons | |||||
| Branding | Basic | Pro | Pro | Pro | Pro |
| Branding Plus | |||||
| Multi-Tenant | 1 Tenant | 1 Tenant | 1 Tenant | 100 Tenants | 100 Tenants |
| Bulk Extensions | |||||
| Open VPN | 2 VPN | Unlimited | Unlimited | Unlimited | Unlimited |
| Custom Context | |||||
| Dynamic Destination | |||||
| SMS | |||||
| Geo Firewall | 1 Country | Unlimited | Unlimited | Unlimited | Unlimited |
| High Availability | |||||
| IVR Stats | 1 IVR | Unlimited | Unlimited | Unlimited | Unlimited |
| Maintenance | Basic | Pro | Pro | Pro | Pro |
| Paging Pro | |||||
| Phone Books | Basic | Pro | Pro | Pro | Pro |
| Queue Callback | 1 Queue | Unlimited | Unlimited | Unlimited | Unlimited |
| Task Manager | |||||
| Virtual Faxes | 1 Device | Unlimited | Unlimited | Unlimited | Unlimited |
| API V2 | |||||
| Dynamic Routing | |||||
| Asterisk G729 | |||||
| Provisioning | 20 Devices | Unlimited | Unlimited | Unlimited | Unlimited |
| MS Teams Connector | |||||
| VitXi | |||||
| VitxiWeb RTC | 2 | 50 | 250 | 250 | 250 |
| AI Features | |||||
| AI Agent | |||||
| Voicemail Transcription | |||||
| Recording Transcription | |||||
| Helpdesk AI | |||||
| Audio from Text | |||||
| VitalPBX Connect | |||||
| VitalPBX Connect App | 0 | 2 | 2 | 2 | Enabled |
| Sonata Call Center Suite | |||||
| Sonata Switchboard | 15 Extensions | Unlimited | Unlimited | Unlimited | Unlimited |
| Sonata Recording | 8 Extensions | Unlimited | Unlimited | Unlimited | Unlimited |
| Sonata Billing | 8 Extensions | Unlimited | Unlimited | Unlimited | Unlimited |
| Sonata Stats | 8 Agents | 8 Agents | Unlimited | Unlimited | Unlimited |
| Sonata Dialer | 8 Agents | 8 Agents | Unlimited | Unlimited | Unlimited |
| Support Resources | |||||
| Ticket | |||||
| Online Training | Udemy Course | ||||
| Forum | |||||
| Wiki Site | |||||
| YouTube | |||||
