The Private Branch Exchange, or PBX, has been a fundamental pillar in business communication for decades. As technology has advanced, so have the capabilities and flexibilities of PBX systems.
One of the most innovative approaches in this area is the model that limits by extensions rather than concurrent calls. Let’s delve into the advantages of this model from various angles.
Customer service is the backbone of any successful business. In a world where customer satisfaction is paramount, efficient communication is essential.
Security in business communications is crucial. We’re not just talking about protecting business information, but also safeguarding customers’ personal data.
Resellers look for solutions that are not only attractive to their clients but also straightforward to implement and manage.
At the end of the day, the goal is to provide solutions that benefit the end customer.
The VitalPBX team is concerned about the quality of service that its users can provide to clients, for this reason we do not limit the number of concurrent calls.
These are the reasons why we decided to launch VitalPBX One with the extension model.
VitalPBX One includes everything:
Let’s analyze the prices and what better way to do it than by comparing them with the Enterprise version of 3CX.
| Price 3CX - Annual | Annual | Month | User/Month | Price Vrs 3CX | |
|---|---|---|---|---|---|
EXT | 3CX/ENT | VPBX One | VPBX One | VPBX One | ONE-ENT |
| 25 | US$ 325.00 | US$ 225.00 | N/A | US$ 0.75 | -44% |
| 50 | US$ 735.00 | US$ 500.00 | N/A | US$ 0.83 | -47% |
| 75 | US$ 1,105.00 | US$ 700.00 | N/A | US$ 0.78 | -58% |
| 125 | US$ 1,475.00 | US$ 950.00 | US$ 95.00 | US$ 0.63 | -55% |
| 175 | US$ 2,215.00 | US$ 1,600.00 | US$ 160.00 | US$ 0.76 | -38% |
| 225 | US$ 2,955.00 | US$ 2,250.00 | US$ 225.00 | US$ 0.83 | -31% |
| 300 | US$ 4,990.00 | US$ 3,500.00 | US$ 350.00 | US$ 0.97 | -43% |
| 400 | US$ 6,100.00 | US$ 4,000.00 | US$ 400.00 | US$ 0.83 | -53% |
| 600 | US$ 9,710.00 | US$ 6,500.00 | US$ 650.00 | US$ 0.90 | -49% |
| 800 | US$ 12,940.00 | US$ 8,500.00 | US$ 850.00 | US$ 0.89 | -57% |
| 1600 | US$ 20,340.00 | US$ 14,500.00 | US$ 1,450.00 | US$ 0.76 | -40% |
| 2500 | N/A | US$ 22,000.00 | US$ 2,200.00 | US$ 0.73 | N/A |
| 4000 | US$ 36,985.00 | US$ 28,500.00 | US$ 2,850.00 | US$ 0.59 | -30% |
| 5000 | N/A | US$ 34,500.00 | US$ 3,450.00 | US$ 0.58 | N/A |
*All prices are in MSRP
*This comparison is made between 3CX Enterprise version and VitalPBX One.
Choosing a PBX system that limits extensions instead of concurrent calls is not just a technological choice, but also a strategic one. The benefits extend beyond merely handling calls, impacting customer satisfaction, security, operational efficiency, and financial predictability. In a constantly evolving business world, this PBX model emerges as a robust solution for current and future demands.
All commercial information presented in this Blog was obtained from the page of their respective manufacturers.
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