Sonata Dialer

Explore the latest updates and enhancements in the Sonata Dialer changelog. Stay informed about new features, improvements, and fixes for your VitalPBX-connected dialer.

4.0.1-2
May 6, 2024
Fixed

Issue when updating agents extensions.

Fixed

Calls are not generated correctly on secondary tenants.

Fixed

Dynamic queues are not displayed on some agents.

Fixed

Issue when requesting to apply changes related to queues.

Fixed

Migration issues.

4.0.1-1
April 29, 2024

Introducing broadcast campaigns, conditional fields, and improved UI. Fixes include PBX settings validation and user management issues. Upgrade now for enhanced dialing experiences!

Added

Broadcast Campaigns.

Added

New Image Field in Form Builder.

Added

Conditional Fields: Implemented conditional logic for dynamically displaying form fields based on user input.

Added

Disposition Reasons: Included the ability to assign disposition reasons for better tracking and analysis.

Added

Call Retries Alert in Agent Console: Implemented alerts in the agent console for call retries.

Added

Skip to Next Contact Phone on "NOANSWER": Enabled the system to automatically skip to the next contact phone number when a call fails due to "NOANSWER" response from the PBX in automatic mode.

Added

Custom HTTP Port Support: Added support for custom HTTP port configuration.

Improved

General UI.

Improved

Agent Console.

Improved

Dialpad.

Improved

Input Configurations in Form Builder.

Improved

Predefined Options in Select Input Field Configurations.

Improved

Validate Read-only Inputs in Form Builder.

Improved

Dynamic Custom Options (checkbox, select, radio).

Improved

Handle Error Responses when Creating a Queue.

Improved

Call Countdown in Automatic Preview Mode.

Improved

Allow lower Values than 20 Seconds in "Wrap Up Time" (Campaigns manager).

Improved

PJSIP and WSS Port Configuration from Wizard.

Fixed

Issues related to user deletion and addition of super admin users.

Fixed

Russian Language Selection Issue.

Fixed

Fixed issues related to call retries.

Fixed

Issue where queue data was not updating in real-time when using the Queue Manager.

Fixed

Read-only Setting in Form Builder.

Fixed

Issue where Ice server username and credentials were not saved properly.

Fixed

Tenant Administrator Validations.

Fixed

General Settings Saving Issue.

Fixed

PBX Settings validation issues (port and secure options).