Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

Cookies might be used to maintain sessions open for longer periods. We do not collect any personal information through cookie data.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service.

To provide the Service on our behalf.

To perform Service-related services or To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information; thus, we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

GDPR and Personal Information

VitalPBX may use the information you provide to contact you and provide promotional information about our products and updates, in compliancy with the GDPR rules and other federal and international laws concerning privacy and data. VitalPBX will never share, publish, or sell your personal information with third parties or organizations outside of internal use. Personal information is strictly for internal analytics and contact.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Refund Policy

We enforce a strict 30 (calendar) days after the moment of purchase to perform a Refund Request. In the case of a refund, you can contact us at sales@vitalpbx.com, and let about 6-10 days for the refund to be reflected back on your bank statement. After the 30 (calendar) days have past no refund is possible.

Partners Program Admission

The Partners Program information is used to be manually reviewed by our team. They will ensure that you are complicit with the requirements proposed by our Partners Program page, Partners Program. We reserve admission of who gets into the Partners Program. This includes MSPs, Systems Integrators, Carriers, and Resellers that complete our requirements. End-Users and end-clients may be excluded from the solicitation.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. Changes to these terms may act retro-actively.

This policy is effective as of 2020-06-29

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at sales@vitalpbx.com.