Change Logs
VitalPBX 4.5.4 R2: AI Voice Agents With Caller ID
VitalPBX 4.5.4 R2 passes caller ID to AI voice agents for instant CRM lookups and personal greetings, plus a critical Asterisk queue deadlock fix.
October 20, 2026
Tag: Call Center
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Change Logs
Vitxi 4.6.0-9: VitalPBX WebRTC Softphone Updates
See what’s new in the VitalPBX WebRTC softphone: Vitxi 4.6.0-9 brings accurate callbacks, PAI/RPID Call History control and multi-tenant fixes.
October 15, 2026
Articles
5 Ways Your Old Phone System Is Driving Customers Away
Is your old phone system driving customers away? Discover 5 common frustrations—and how a modern VoIP PBX like VitalPBX fixes them fast.
March 2, 2026
How-To
How to select the best call center software for your business in 2022
If you’re running a business, you know customer service’s importance. And one of the essential
August 13, 2022
Integrations
Make a powerful Call Center. Integrate VitalPBX with Queue Metrics.
Introduction Today we have a great announcement for everyone. As you might have noticed from
June 24, 2020